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Inbound Sales Manager (Remote)

This position is remote. You can work from anywhere in North America if you're always available on East Coast business hours and have a home office (not digital nomad).

No application phone calls or emails, please. We only accept resumes via our jobs website.

THE OPPORTUNITY

In short:

  • Work with great people.
  • Sell a great product.
  • Win for culture.

Be our next Inbound Sales Manager.

Museum Hack is a multi-million dollar business that is growing quickly. We employ 50+ scientists, nerds, museum employees, salesmen, zookeepers, copywriters, and actors. Our product is based around renegade museum tours. They regularly get 5-star reviews in NYC, Chicago, SF, DC, and LA.

We’re looking for an ambitious seller with 3-5 years selling and sales team management experience to become our Inbound Sales Manager. You’ll be a major part of helping Museum Hack grow with our innovative corporate clients. Companies like Google, Lego, LinkedIn, and Citi Bank regularly hire us for their company offsites.

The Inbound Sales Manager will primarily coach our fully-remote team of Client Advisors. You and your team will be responsible for all of our many, many inbound sales. After you gain expertise and product knowledge, you’ll help us us think about new offerings, develop ways to make our happiest customers even happier with repeat experiences, and cultivate referrals and new customers.

If you’ve been managing a few salespeople at a company you don’t love, or selling a product you don’t want to use, and now you are looking to break out into a new job with new opportunity... then please apply! Step into a leadership and management role at Museum Hack to help us promote our 5-star rated renegade museum experiences with the world.

PRIOR EXPERIENCE NECESSARY

  • Managing multiple sales people. Including quarterly reviews, performance evaluations, hiring, firing.
  • Establishing sales objectives. Forecasting and developing monthly, quarterly, and annual sales quotas.
  • Analyzing trends and results to project expected sales volume and profit.
  • Reviewing sales processes for improvement.
  • 3-5 years in sales roles. You were cold calling or taking leads, then directly responsible for closing deals.
  • Track record of success. History of growing revenue from your sales experience.
  • Management and detailed oversight with CRM to track sales team activity. We use Base CRM.

REQUIREMENTS

  • Focus on B2B or enterprise sales. Retail sales managers need not apply.
  • Passion or excitement to become an energetic sales manager.
  • A strong reputation with your clients.
  • Proficiency with technology. We use Google Docs, Google Sheets, Gmail, Slack, and many other web-based tools.
  • Ability to work remotely, and some successful history doing so. This is not a good position for someone who has never worked from home for long periods of time.
  • Strong communication skills. Everyone says that, but here’s what we mean: You’re charismatic on the phone. You’ve got great attention to detail when you write emails. Your follow-up skills are excellent.
  • You’re potentially inspired by arts, culture, and the institutions that let us experience them.
  • You want to help Museum Hack become the most successful cultural experience and team building company in the world.

RESPONSIBILITIES

  • Coach our existing inbound sales team.
  • Regularly audit customer calls and emails.
  • Establish financial goals to meet department objectives.
  • Cheerlead and support the team.
  • Remind us of best practices, and help to reinforce them.
  • Set benchmarks and goals. Help our team to meet and exceed them.
  • Regularly help us stay organized. Manage lead assignments, create new sales processes, and log activity.
  • Create a strong and positive sales culture. Teamwork, empathy, and customer service are important to us.
  • Measure sales KPIs. Find and take steps to improve.
  • Love Museum Hack and how it transforms people into healthier, happier humans obsessed with these great cultural institutions. (They’re not always boring, we promise.)

 

ABOUT US

Museum Hack is a creative company that offers irreverent, renegade museum tours and cultural offsites to corporate and private clients. Founded in 2013 and having grown to $2.3 million in sales in 2016, Museum Hack has uplifted the lives of tens of thousands of new museum guests. We work at renowned institutions and quirky locations in New York City, San Francisco, Chicago, Washington DC, and Los Angeles to bring these innovative experiences to companies and groups.

For a good overview, see our founder and CEO's TEDx talk from 2+ years ago.

Museum Hack has been featured by The Wall Street Journal, The Washington Post, PBS, TimeOut New York, Huffington Post, TEDx, and more. Beloved clients include celebrities, schools, industry groups, and many innovative companies like Google, Lego, LinkedIn, and Citi Bank.

ABOUT YOU

You’re a creative and ambitious person with experience in sales, management, and doing what it takes to build a company. You have real B2B or enterprise sales experience.

You live in the United States (with proper work authorization) and you're readily available during East Coast working hours. You have a home office and have proven, successful experience working remotely. This is not a position for digital nomads.

Important: You must have prior management experience in sales, with direct reports whom you had hire / fire responsibility and gave coaching and reviews to.

 

No application phone calls or emails, please. We only accept resumes via our jobs website.

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